Terms of Use

Last updated: October 24, 2025

Acceptance of Terms

By accessing and using the Timberline Workshop website ("Website") and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily download one copy of the materials on Timberline Workshop's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Timberline Workshop at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Website Content and Materials

Accuracy of Information

The materials on Timberline Workshop's website are provided on an 'as is' basis. Timberline Workshop makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Product Representations

While we strive for accuracy in all representations, the materials and products shown on this website may include inaccuracies or typographical errors. We reserve the right to correct any errors and to change or update information at any time without prior notice. All product specifications, dimensions, and features are subject to change without notice.

Individual Craftsmanship Disclaimer

As stated throughout our website, each piece is individually handcrafted, which means:

  • No two pieces are exactly alike
  • Natural variations in wood grain, color, and characteristics are expected and celebrated
  • Minor differences from displayed images are normal and part of the handcrafted nature
  • Dimensions and specifications may vary slightly from stated measurements

Service Terms and Conditions

Custom Orders and Commission Work

All custom orders and commission work are subject to:

  • Written acceptance of project scope and timeline
  • Deposit requirements as specified in individual project agreements
  • Changes to project specifications may result in additional costs and timeline adjustments
  • Customer approval of design mockups before production begins

Workshop Policies

Workshop participation is subject to:

  • Completion of required safety training
  • Compliance with all workshop safety protocols
  • Adherence to instructor directions and guidance
  • Age restrictions as specified for individual workshop types
  • Payment of fees in advance or as agreed upon booking

Cancellation and Refund Policy

Please refer to our specific cancellation and refund policies as outlined during the booking process and in your service agreement.

Limitations

In no event shall Timberline Workshop or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Timberline Workshop's website, even if Timberline Workshop or an authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on Timberline Workshop's website could include technical, typographical, or photographic errors. Timberline Workshop does not warrant that any of the materials on its website are accurate, complete, or current. Timberline Workshop may make changes to the materials contained on its website at any time without notice. However, Timberline Workshop does not make any commitment to update the materials.

Links

Timberline Workshop has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Timberline Workshop of the site. Use of any such linked website is at the user's own risk.

Modifications

Timberline Workshop may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

User Conduct

You agree not to use the website to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit or distribute viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Impersonate others or provide false information
  • Distribute spam, unsolicited communications, or promotional materials

Intellectual Property Rights

Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of Timberline Workshop or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

Your Content

By submitting content to us (such as testimonials, photos, or project ideas), you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our business operations.

Third-Party Content

Our website may contain links to third-party websites or content. We are not responsible for the content, terms, or practices of these external sites.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website and services, to understand our practices.

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Timberline Workshop excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) which might have effect in relation to this website, including those implied by statute, common law or the law of equity.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of British Columbia, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Severability

If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Contact Information

If you have any questions about these Terms of Use, please contact us:

Timberline Workshop
Legal Department
305 Granville Street
Vancouver, BC V6C 1T9
Canada

Email: legal@timberline.ca
Phone: +1 (604) 555-3379

Entire Agreement

These terms and conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Timberline Workshop concerning your use of our website and services.